Terms of Service
TERMS OF SERVICE
The Services mentioned in these conditions of use refer to the consultation of our website, our social networks, our customer service as well as the purchases made.
ARTICLE 1 - INTELLECTUAL PROPERTY
All texts, comments, works, illustrations and images reproduced on the Labosolidago.com site are reserved under copyright as well as intellectual property and for the entire world. As such and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized subject to different or even more restrictive provisions of the intellectual property code. Any other use constitutes counterfeiting and is punishable under Intellectual Property law without prior authorization from Labosolidago.com.
ARTICLE 2 - LIABILITY
The products offered comply with current Canadian legislation and the standards applicable in Canada. The photographs, texts, graphics, information and characteristics reproduced and illustrating the products presented are not contractual. Consequently, Labo Solidago cannot be held liable in the event of an error or omission in any of these photographs, texts or graphics, information or characteristics of the products or in the event of modification of the characteristics of the products by the suppliers. . Of course, for any questions about the products you can contact our customer service.
Labo Solidago cannot be held responsible for non-performance of the contract concluded in the event of stock shortage or unavailability of the product, force majeure, disruption or total or partial strike in particular of postal services and means of transport and/or communications, bad weather, fire, war. Labo Solidago will not incur any liability for any indirect damage as a result of this, operating loss, loss of profit, loss of opportunity, damage or costs, which may arise as a result of the purchase of the products.
Labo Solidago cannot be held responsible for any loss of data, files or damage suffered on Labosolidago.com.
Links may refer to sites other than the “Labosolidago.com” site. Labo Solidago disclaims all liability in the event that the content of these sites contravenes the legal and regulatory provisions in force.
ARTICLE 3 – INFORMATION ON OUR PRODUCTS
The information on the site cannot replace the advice of a veterinarian, and should not be used to prescribe medications or diagnose a health condition. ALWAYS SEEK ADVICE FROM A HEALTH PROFESSIONAL.
All instructions on the packaging of products offered, displayed, sold, discussed, referenced or described on the Website should be read carefully and completely followed.
USE OF OUR PRODUCTS
All information provided on the website is for general and illustrative purposes only and is not intended to be a substitute for medical advice.
No one should act or refrain from acting based on information provided by the Site. In particular, no one should use the information contained herein to diagnose or treat a health problem or disease. Labo Solidago does not replace the diagnosis or treatment of emergency medical situations.
Under no circumstances should you attempt self-treatment based on what you have seen or read on our site.
ARTICLE 4- APPLICABLE LAW - DISPUTES
The conditions of use and the content of the website are governed by the laws of the province of Quebec. Any dispute will be submitted to a competent Quebec court, in the judicial district of Montreal.
If any specific provision of the Terms of Use is found to be invalid or unenforceable by a court of competent jurisdiction, this will not affect the spirit and scope of the entire Terms of Use, the remaining provisions of which will continue to be in force. binding.
If Labo Solidago omits, waives or fails to exercise any of its rights, this will not be construed as a waiver in the future of this right or of any of the provisions of the conditions of use.
Article 5 – Application conditions
This website is operated by Labo Solidago. Throughout the site, we use the terms “we”, “us” and “our” in reference to Labo Solidago. This website, including all information, tools and services to which it provides access, is offered by Labo Solidago to the user that you are, provided that you accept all of the terms, conditions, policies and notices stipulated here .
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms general terms of sale").
These Terms of Use apply to all users of the Labo Solidago Site, including, without limitation, individuals who are visitors, vendors, customers, merchants, and/or content providers.
Please read these Terms carefully before accessing and using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use.
If you do not agree to all the terms and conditions of this agreement, you may not access the Website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited thereto.
Each new tool or feature that is added to this store is also subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting such updates and/or changes to our website. It is your responsibility to check this page from time to time for changes. Your continued access or use of the website after changes are posted constitutes acceptance of the changes.
Our store is hosted on Shopify Inc. This company provides us with the online e-commerce platform that allows us to sell our products and services to you.
Your information is stored in Shopify's archives, databases and general application. Your information is stored on a secure server with Firewall.
If you choose a direct payment gateway to complete your purchase, Shopify then stores your credit card information. These are encrypted according to the PCI-DSS standard (Payment Card Industry Data Security Standard). Information relevant to your purchase is stored only for the duration of the transaction. Once the transaction is completed, this information is deleted.
All direct payment gateways comply with PCI-DSS as governed by the PCI Security Standards Council, a joint initiative of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure that credit card information is handled securely by our store and its service providers.
For more information, you can consult the terms of use (https://www.shopify.com/legal/terms) or the Shopify privacy statement ( https://www.shopify.com/legal/privacy ).
In general, third parties with whom we do business will only collect, use and disclose information necessary to enable them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other transaction management methods, have their own privacy policies governing the information we must provide to them for your purchase transactions. We recommend that you review their privacy statements to familiarize yourself with how they treat your personal information.
In particular, keep in mind that certain service providers may be located or have facilities in a jurisdiction different from you and us. Therefore, if you choose to proceed with a transaction that involves the services of a third party provider, then your information may be subject to the laws of the jurisdiction(s) where the service provider operates or where its facilities are located.
Once you leave our store's website and are redirected to a third-party site or application, you are no longer governed by this privacy statement or our site's terms of use. Labo Solidago disclaims all responsibilities regarding the management of personal data on partner sites .
Article 6 - NOMINATIVE INFORMATION
When you make a purchase from our store, we collect the personal information you give us as part of the buying and selling process, such as your name, address, telephone number and email address.
This information and other personal information you may provide may also be collected when you register for an account, make changes to your account, save your information before checkout, subscribe to our newsletter or mailing list. Send email, post content or chat with us by email, web form, instant messaging or telephone.
Additionally, when you browse our store, we automatically log your computer's Internet Protocol (IP) address, and occasionally, we collect certain categories of information about you from third parties (such as software web analytics) to obtain information that helps us learn more about your browser, operating system and browsing habits on our site, as well as demographic data.
We use your information to introduce our products to you, to target advertising and marketing campaigns, to contact you and to improve our support and services to you.
We retain your personal information for as long as necessary to provide our services to you and to comply with our legal obligations.
We will never sell your personal data to third parties.
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, contact us, arrange for delivery, return a purchase, or otherwise mentioned in the sections below Above, you indicate your consent to us to collect and use your information for this specific purpose only.
You can access some of the personal information we collect by logging into your account. You also have the right to access other personal information we hold and to request that any errors in the data be corrected.
If, after registering, you change your mind and no longer want us to contact you and continue to collect, use and disclose your information, you can withdraw your consent at any time by contacting our electronic data protection officer, Zoé Mouvet-Jourde at the email address solidago1@telus.net.
Please be aware that if you request that your personal information be deleted, we will retain information from deleted accounts as necessary for our legitimate interests as a business, to comply with the law, to prevent fraud, to collect fees, to resolve disputes, resolve problems, cooperate with investigations, enforce the terms of use and for other legal purposes. The information we retain will be treated in accordance with this privacy policy.
We may disclose your personal information when required to do so by law or if you violate our terms of use.
Article 7 - CONDITIONS OF USE OF THE ONLINE STORE
You must not transmit any computer worms, viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your account.
Article 8 – Reservations
We reserve the right to refuse service to anyone at any time and for any reason.
You understand that your content (not including credit card information) may be transferred unencrypted and includes transmissions over multiple networks; and changes made to conform and adapt to technical requirements of connecting networks or devices. Your credit card information is always encrypted when transferred across our partner networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the content of the LaboSolidago.com site, any use of the LaboSolidago.com site or any access to the LaboSolidago.com site, or any contact on the LaboSolidago site .com without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Article 9 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We cannot be held responsible if the information offered on this site is inaccurate, incomplete or out of date. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting greater, more accurate, more complete or more timely sources of information. If you rely on the content of this site, you do so at your own risk.
This site may contain certain historical data. By definition, historical data is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information it contains. You acknowledge that it is your responsibility to monitor changes to our site.
ARTICLE 10 – COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you submit specific content (for example, as part of your participation in competitions), or if, without a request from us, you send creative ideas, suggestions, opinions, proposals, plans or other materials, whether online, by email, by postal mail, on social media, or otherwise (collectively, “Feedback”), you grant us the right, at any time, without restriction, to edit, copy, publish, distribute, translate and use in any media any comments you send to us.
We are and shall be under no obligation to maintain any comments in confidence; to compensate anyone for any comments provided; or respond to comments.
We may remove content and accounts containing content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. use whether on our site or our social networks.
You agree that your comments shall not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or intellectual property right. You agree that your comments will not contain any unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Site or any related website. You may not use a false e-mail address, pretend to be someone you are not, or otherwise mislead us or third-parties as to the origin of any comments. You are entirely responsible for all comments you make and their accuracy. We take no responsibility for any comments posted by you or any third-party.
ARTICLE 11 – PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the LaboSolidago.com site or its content for any illegal purpose; to incite third parties to carry out or take part in illegal acts; to violate any local ordinance or international, federal, provincial or state regulations, rules or laws; to infringe or violate our intellectual property rights or those of third parties; to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; to submit false or misleading information; to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Site or of any related website, other websites, or the Internet or social networks; to collect or track the personal information of others; to spam, phish, hijack a domain, extort information, crawl, crawl or scan the web; for obscene or immoral purposes; or to disrupt or circumvent the security measures of the Service or any related sites, other websites or the Internet. We reserve the right to terminate your use of the Site or any related websites and social networks for violating any prohibitions on use.
ARTICLE 12 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee, warrant or represent that your use of our site will be uninterrupted, secure, delay-free or error-free.
We do not guarantee that the results that may be obtained from the use of the site will be accurate or reliable.
You agree that from time to time we may remove the Site for indefinite periods of time or cancel it at any time without notice.
You expressly agree that your use of, or inability to use, the Site is at your sole risk. The site and all products and services provided to you through it are (unless expressly stated by us) provided “as is” and “subject to availability” for your use, without representation. , warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability or merchantability, fitness for a particular purpose, durability, title and non-infringement.
Labo Solidago, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors cannot under any circumstances be held responsible for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages, including but not limited to loss of profits, revenue, savings or data, replacement costs or other similar damages, whether in contract, tort (even if negligence), strict liability or otherwise, arising from your use of the Service or any service or product using it, or any other claim related in any way to your use of the Service or any product, including including, but not limited to, any errors or omissions in any content, or any loss or damage arising from the use of the site or any content (or product) posted, transmitted or otherwise made available through the Service, even if you have been warned of the possibility of them occurring.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be limited to the minimum extent permitted by law.
ARTICLE 13 – COMPENSATION
You agree to indemnify, defend and hold Labo Solidago and all of its stakeholders harmless from any claim or demand, including reasonable attorney's fees, issued by any third party due to or following your violation of the these Terms of Use or the documents they refer to, or your violation of any laws or rights of a third party.
ARTICLE 14 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Service. use, without this judgment affecting the validity and applicability of the other provisions.
ARTICLE 15 – TERMINATION
The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this Agreement for all purposes.
These Terms of Use will remain in effect unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If we judge or suspect, in our sole discretion, that you are not complying with or have failed to comply with any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice. You will then remain responsible for all amounts owed until the date of termination (inclusive), as a result of which we may refuse you access to our Services (or any part thereof).
ARTICLE 16 – ENTIRE AGREEMENT
Any failure by us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Service or any other policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service . They supersede all prior and contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).
ARTICLE 17 – APPLICABLE LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed and construed in accordance with the laws of Quebec/Canada in Montreal.
ARTICLE 18 – CHANGES TO THE TERMS OF USE
You can review the most current version of the Terms of Use at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting such updates and/or changes to our website. It is your responsibility to check our website from time to time for changes. By continuing to access or use our website and the Service following the posting of changes to these Terms of Service, you accept those changes.
ARTICLE 19 – CONTACT INFORMATION
Questions regarding the Terms of Use should be sent to us at solidago1@telus.net.